Ruckus WATCHDOG App Support 24 x 7 — 1 Year Phone Support | Care Pack, Technical Service

Maintain production continuity for WATCHDOG-managed networks with a one-year, 24 x 7 phone support Care Pack. This service delivers continuous access to technical engineers via phone for troubleshooting, escalation and coordinated electronic or physical service actions—minimizing mean time to repair for critical monitoring and management applications. Coverage matches enterprise expectations: technical main-type support, phone-based intake, and both electronic and physical service sub-types for issues that require remote remediation or on-site/parts workflows. Choose this Care Pack when predictable, vendor-backed response and an organized escalation path matter more than ad-hoc break/fix options. Compared with commodity support, this plan reduces administrative overhead, centralizes incident intake, and shortens resolution cycles by funneling cases to specialists familiar with WATCHDOG operations and dependencies. MPN and vendor identifiers are provided for procurement and license tracking; the package is designed for infrastructure teams responsible for uptime, compliance and rapid recovery. Renew or layer this Care Pack to align with maintenance windows and procurement cycles, and to preserve continuity across major firmware or configuration changes.